Meet Grace, 74, in Manchester — and her son Jake, thousands of miles away in Singapore. Here is exactly what SilaCares does for them, hour by hour.
An ordinary Tuesday in Grace’s life — and everything SilaCares quietly does inside it.
Sila sends Grace a warm good-morning on WhatsApp: it’s time for her blood-pressure tablet, with the exact name and dose from her profile. Ten minutes later, Sila gently follows up — “Did you manage to take it, Grace?” She replies “taking it now” or sends a voice note; either way, it’s understood, confirmed and logged.
At her usual lunch hour, Sila reminds Grace of her meal plan — plenty of vegetables, easy on the salt, as Dr. Vivek advised — and asks what she’s having. Small nudges, repeated kindly every day, are how food habits actually change.
The doctor prescribed a 20-minute walk. Sila checks in before Grace’s usual walking time, asks about the weather, and afterwards asks how it went. Exercise, physiotherapy, prayer times, hobbies — whatever routine you set, Sila keeps alive.
Some afternoons Grace calls Sila’s voice line just to talk — about her garden, her late husband, the neighbour’s wedding. Sila listens with patience no human schedule allows, responds with warmth and good sense, and never breaks the boundaries the family has set. Other days Grace leaves voice notes about how she feels; Sila always replies.
One evening Grace feels dizzy and voice-notes “I need help.” Sila’s AI recognises distress instantly and triggers the chain: WhatsApp alerts reach Jake in Singapore, Dr. Vivek, and Claire — the neighbour listed as her local buddy — with Dr. Vivek’s number and her usual hospital’s address attached. Claire is at her door in four minutes. That is what a safety net looks like.
On his own WhatsApp — no app installed — Jake receives the summary: medications taken, meals on plan, the walk done, mood “cheerful, talked about the garden.” If anything needs his attention, it’s flagged first. He goes to bed knowing, not hoping.
Behind the messages sits an elegant dashboard: full history, editable medications and routines, buddy and doctor contacts, multiple loved ones on one account. Before Grace’s next appointment, Jake prints a doctor-ready summary — adherence, meals, mood trends — so Dr. Vivek assesses her on evidence, not memory.
Emergencies go wrong when nobody knows who does what. SilaCares makes every role explicit before anything happens.
Receives warm check-ins on their own messaging app and replies however suits them — a tap, a sentence or a voice note.
Set the routines, receive the daily summary, hold the full picture. Alerted first, always.
A trusted neighbour, cousin or friend minutes away — the one who can physically be there while you're still reading the alert.
Looped in for genuine emergencies and given a full report before appointments — never bothered with daily noise.
Every loved one’s reminders run on their local clock, set in their profile. Your summaries arrive on yours. A family spread across three continents works exactly like one across the street.
Replies can be typed or spoken in Arabic or English, with more languages on the way. Voice notes are transcribed, understood and answered — then summarised into the same care record as text.
The AI companion runs on a retrieval-based (RAG) system: it answers strictly from the rules and knowledge set for your family, in line with GDPR and built to meet Saudi PDPL. Data is encrypted, never sold, and yours to delete.
Never alone, Never far.
Setup takes about 10 minutes. Sila begins caring the day we launch.
Create your care profile